Fidelo

Verify customers with Fidelo before you open accounts or issue cards, and keep the results with each customer.

Built by
Fidelo
Category
Identity, Compliance

About Fidelo

Fidelo verifies identities with document checks, selfies and database lookups. Connected to Backspin, a passed check can open an account or issue a card on its own.

What syncs

  • Verification results, stored on each Backspin customer.
  • Documents and selfies, kept for your audit trail.
  • Watchlist screening, rerun every night for existing customers.

How to connect Fidelo

  1. Open Integrations in the Backspin dashboard and choose Fidelo.
  2. Paste your Fidelo API key.
  3. Choose which checks each customer type needs.
  4. Decide what happens on a pass, a fail and a manual review.

Getting help

For questions about your Fidelo account, write to integrations@fidelo.test. For anything on the Backspin side, our support team answers at support@nodo.test.

All integrations
Backspin

Connect Fidelo to Backspin

Fidelo will be able to:

  • Create identity verification sessions
  • Read verification results
  • Attach documents to customer records
  • Receive verification webhooks

Revoke access at any time from Integrations in the dashboard.